Client:  Cloud-based property management and accounting software platform

Endpoint Support and Management:

• Proficient in supporting Windows 10/11 and macOS
• Familiarity with Microsoft Intune (device onboarding, compliance policies, app deployment)
• Experience with Apple Business Manager (ABM) and Automated Device Enrollment (ADE) workflows
• Troubleshooting and patching via NinjaOne RMM or similar tools

Automation & Scripting:

• Proficient in PowerShell scripting
• Create automation workflows to reduce manual tasks (e.g., onboarding, patching, reporting)
• Familiarity with automation platforms (e.g., Power Automate or Intune scripts) is a plus

Microsoft 365 Administration:

• Managing user lifecycle: onboarding, offboarding, license assignment
• Configuring Teams/SharePoint access, resource accounts, and mail flow rules
• Administering Exchange Online, shared mailboxes, and distribution groups

Operational IT Tasks:

• Certificate renewals (tracking expiries, coordinating with Sectigo/GoDaddy/etc.)
• Supporting Cloudflare WARP, DNS, and device tunnels (basic troubleshooting)
• Network basics: DHCP/IP troubleshooting, basic switch configuration support, Wi-Fi printer setup
• Coordinating with vendors (UCIT, Acronis, Proofpoint, etc.) to resolve tickets and issues

Soft Skills & Traits

• Proactive problem-solver with a drive to reduce manual labour through automation
• Self-starter who can own tasks and escalate appropriately
• Customer service mindset – friendly, efficient, and accountable
• Comfortable working with documentation (Notion, SharePoint, etc.)
• Able to follow SOPs but flag when things feel “off”
• Weekly reporting to InfoSec or IT Lead on completed tasks and issues

Work Details

• Shift: Monday to Friday: 6:00am- 3:00pm or 7:00am- 4:00pm PH Time; depending on business needs
• Location: Makati | *Work from Home Until Further Notice
• Status: Full Time Employmen