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QA Automation Engineer

Job Type: Full time

Job Category: Engineer

Posted: 2 hours ago

About The Role:

QA Automation Engineer

About the Role

Our client is seeking a QA Automation Engineer to join their QA team and play a key role in ensuring the quality, stability, and performance of our property management products.
You’ll work across multiple product lines within a large-scale monorepo, covering web, mobile, API, and cloud-native services.

Reporting to the Manager of QA and Compliance, you’ll be embedded alongside development
teams — including both internal engineers and external development partners — to establish testing standards, expand automation coverage, and strengthen quality gates across our delivery pipeline.

Job Description:

Key Responsibilities

• Design, build, and maintain automated test suites using Playwright, following established Page Object Model patterns
• Analyze and identify the root causes of bugs and support issues, driving effective resolution and prevention across teams.
• Write and maintain API tests for GraphQL (federated graph) and Twirp/Protobuf RPC services
• Integrate and maintain automated tests within CI/CD pipelines (GitLab CI, Bazel build system)
• Ensure functional, non-functional, integration, and data requirements are clearly defined, testable, and agreed upon before development begins, and validate that delivered solutions across backend (Go), frontend (React/TypeScript), and mobile (Flutter) layers fully meet those requirements.
• Collaborate with development teams — including external development pods — to define test strategies, review quality of deliverables, and communicate quality risks
• Contribute to backend integration testing for Go services, including database-level tests with PostgreSQL
• Develop and maintain test data management strategies, including API-based test data creation and cleanup
• Provide clear, actionable test reporting through Xray/Jira test management integration
• Leverage AI tools (e.g., Claude, GitHub Copilot) to accelerate test creation and defect analysis
• Participate in review and documentation of testing artifacts produced by external development partners

Requirements (Essential):

• 3+ years in a technical QA automation role
• Strong hands-on experience with Playwright (or similar browser automation tool with willingness to transition)
• Experience writing tests in TypeScript and at least one backend language
• Familiarity with CI/CD pipelines and build systems — bonus for Bazel or similar hermetic build tools
• Experience with API testing — REST, GraphQL, or RPC-based services
• Solid understanding of SQL (PostgreSQL preferred)
• Experience working in Agile/Scrum environments with cross-functional teams
• Strong debugging skills — ability to trace issues across frontend, API, and backend layers
• Strong understanding of AI-driven testing methodologies and practical application of AI tools to improve QA efficiency, coverage, defect detection, and test automation strategy.
• Attention to detail, self-direction, and ability to manage priorities across concurrent workstreams

Preferred / Nice to Have

• Familiarity with GCP services (Pub/Sub, BigQuery, Cloud Run) and testing cloud
  native architectures
• Experience working in a monorepo (Bazel, Nx, Turborepo, or similar)
• Experience with GraphQL federation and codegen tooling
• Familiarity with Postman or similar API testing collections
• Experience with mobile testing (Flutter, BrowserStack, or similar device farms)
• Experience with test management tools (Xray, Zephyr, TestRail)
• Prior experience working alongside or reviewing deliverables from outsourced/offshore development teams

Work Details

• Shift: Monday to Friday: (AU time – 6:00am 3:00pm or 7:00am- 4:00pm PH Time); depending on business needs
• Location: Makati | *Work from Home Until Further Notice
• Status: Full time employment | Contractual

Senior QA Tester

Job Type: Contract

Job Category: Analyst

Posted: 7 days ago

About The Role:

Job Description:

RESPONSIBILITIES:

• Design, prepare, and execute comprehensive test cases, ensuring coverage across UI, API, and database layers.
• Develop, maintain, and execute automated test suites where applicable.
• Ensure full traceability of test cases to functional and non-functional requirements.
• Evaluate the integrity of system integrations and identify potential communication risks between components.
• Perform security testing, including validation of authentication, authorisation mechanisms, and access control vulnerabilities.
• Investigate backend behaviour, including data consistency, transaction failures, and potential security bypass scenarios.
• Analyse test results, report quality metrics, and contribute to continuous quality improvement.
• Collaborate with cross-functional teams to troubleshoot defects and drive root cause analysis and resolution.
• Build a strong understanding of the overall ecosystem and system under test, including dependencies across multiple components.
• Analyse the testing scope based on SIT findings and system behaviour, ensuring key risk areas are well covered.
• Proactively assess impacts of changes across the ecosystem and ensure regression areas are adequately validated.

WORK DETAILS:

• Shift: Monday to Friday, 6:00am- 3:00pm or 7:00am- 4:00pm PH Time; depending on business needs
• Location: Makati | *Work from Home Until Further Notice
• Status: Contract

Site Reliability Engineer

Job Type: Full time

Job Category: Engineer

Posted: 1 week ago

About The Role:

SITE RELIABILITY ENGINEER

About the role

As a Site Reliability Engineer, you are responsible for designing, building and maintaining reliable, secure and scalable systems that support the delivery and operation of high-quality software. You will play a key role in improving platform resilience, observability, automation and incident response, ensuring our products perform reliably for customers now and into the future.

Key Responsibilities

Reliability Engineering and Platform Operations

• Design, build and maintain reliable, secure and scalable infrastructure and platform capabilities that support our engineering teams and customer-facing products.
• Improve system availability, performance and resilience through proactive monitoring, alerting, automation, continuous improvement practices, and by implementing and maintaining observability standards across systems, including logging, metrics, tracing, dashboards and alerting, so that teams have strong visibility into service health and performance.
• Support production systems across the software delivery lifecycle, including deployments, infrastructure changes, incident response, root cause analysis and post-incident follow-up actions.
• Drive infrastructure as code and automation practices to reduce manual effort, improve consistency and strengthen operational maturity.
• Partner with Engineering teams to design systems that are resilient, supportable and scalable, with consideration for failure modes, recovery, security, compliance and long-term maintainability.
• Contribute to capacity planning, disaster recovery readiness, environment management and platform standardisation.
• Support and improve CI/CD pipelines, release processes and deployment reliability to enable fast, safe and repeatable delivery.
• Use AI tools and agents responsibly to improve efficiency in infrastructure management, scripting, troubleshooting and operational workflows, while applying sound engineering judgement and review.
• Conduct regular reviews of infrastructure, automation and operational processes to ensure alignment with architecture principles, security standards, performance expectations and reliability goals.
• When presented with a reliability, infrastructure or operational challenge that is not straightforward, take the time to think through multiple approaches. Weigh up the pros and cons of each and document this thought process so it can be peer reviewed before proceeding. Where useful, support this with a proof of concept or prototype.

Incident Management and Continuous Improvement

• Participate in on-call rotations to provide 24/7 incident response, helping to diagnose issues, restore service quickly and communicate clearly with stakeholders during and after incidents.
• Lead or contribute to root cause analysis and post-incident reviews, ensuring actions are identified, prioritised and followed through to reduce recurrence.
• Establish and improve service level indicators, service level objectives and reliability standards that help teams make informed trade-offs between speed, stability and operational effort.
• Identify recurring operational pain points and drive long-term improvements through automation, architecture changes or process refinement.

Stakeholder Collaboration

• Partner closely with Product, Engineering, Security and Delivery to ensure shared understanding of operational risks, platform needs, service reliability and technical trade-offs.
• Ensure transparency of progress, risks and operational considerations for your current workload is clearly articulated to your manager and relevant stakeholders. If you are stuck, it is important to communicate this early so help can be provided. Timebox yourself if you are concerned something may blow out.
• Work with developers and technical leaders to embed reliability, observability and operational excellence into day-to-day engineering practices.
• Showcase your work with your peers and the wider Engineering team. We promote sharing what you have created in our Showcases, or alternatively create a quick Loom video and share it in Slack.
• Work with technical leadership to help shape the reliability, platform and operational direction of the business, including solving existing latent issues as well as maximising the use of emerging technologies and approaches.

Requirements

Skills & Experience

• Strong experience in Site Reliability Engineering, DevOps, Platform Engineering or Infrastructure Engineering within a SaaS or product-led environment, using an Agile delivery model, and with a strong sense of end-to-end ownership and pride in your work.
• Experience with cloud infrastructure, containerisation, CI/CD pipelines, infrastructure as code and modern monitoring and observability tooling.
• Experience supporting production systems, including incident management, troubleshooting, root cause analysis and operational improvement.
• Experience with scripting or software engineering to build automation, improve platform capability and reduce manual effort.
• Familiarity with technology stacks such as Docker, Git, SQL-based databases and modern application environments. Experience supporting PHP/Laravel, React/TypeScript or comparable product stacks will be highly regarded.
• Experience managing, tuning, and optimising databases, schemas, and queries to ensure performance and reliability.
• A healthy attitude towards, and demonstrated experience with, AI-assisted engineering and operational practices, using AI to increase efficiency and quality while maintaining strong engineering oversight.
• Demonstrated experience influencing technical decision-making and improving reliability, operational standards and platform practices as part of a team.
• Strong collaboration skills across cross-functional teams.
• Ability to balance reliability, security and technical excellence with business priorities and delivery needs.
• Clear and effective communication skills.
• A curious learner who is willing to continuously learn new things.

Behavioural / mindset attributes

• Demonstrated curiosity and experimentation mindset around AI tooling, infrastructure automation and operational improvement, staying current with new capabilities and actively running small trials to validate value.
• Pragmatic approach to AI adoption, able to balance enthusiasm with engineering discipline, ensuring AI tools augment rather than replace critical thinking, design, review and operational accountability.
• Strong change leadership skills, able to influence engineers with varying levels of comfort across reliability practices, automation and AI usage, address scepticism with data, and create a culture of responsible, accountable usage.
• Calm and methodical under pressure, with the ability to respond effectively to incidents and operational challenges.
• Strong systems thinking, with an ability to identify patterns, anticipate risks and design for resilience.
• Have an opinion on what we are doing well and where we could improve. Constructive feedback is always welcome, in particular when you can walk the walk and take it upon yourself to make things better.

Work Details

• Shift: Monday to Friday: 6:00am- 3:00pm or 7:00am- 4:00pm PH Time with 24/7 On-call Participation; depending on business needs
• Location: Makati | *Work from Home Until Further Notice
• Status: Full-time or Contractor Set-up.

Job Description: