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Accounts Payable Officer (XERO and BAS)

Job Type: Full time

Job Category: Finance

Posted: 2 weeks ago

About The Role:

Client:  Provides Specialist Disability Accommodation, Supported Independent Living and in-home care across NSW and South Australia, with in-home care available Australia-wide.

Job Description:

Key Responsibilities

• End-to-end accounts payable processing using Xero
• Invoice matching, batching, coding, and accurate data entry
• Managing invoice approval workflows (e.g., ApprovalMax, Dataline)
• Supplier reconciliations and payment run coordination
• Assisting with BAS preparation under accountant supervision
• Maintaining accurate financial records
• Conducting OPEX analysis and identifying cost optimisation opportunities
• Proactively identifying inefficiencies and recommending cost-saving initiatives
• Managing supplier and client relationships
• Responding to account and system-related queries
• Providing administrative support and documentation
• Supporting day-to-day office operations

Requirements

• Minimum 3+ years’ experience in Accounts Payable
• Strong hands-on experience with Xero (essential)
• Ability to work independently within accounting systems
• Exposure to BAS and tax processes (preferred)
• Experience with OPEX monitoring or cost analysis (highly regarded)
• Strong attention to detail and organisational skills
• Excellent communication and stakeholder management skills
• Proactive, reliable, and professional approach

Work Details

• Shift: Monday to Friday: 6:00am- 3:00pm or 7:00am- 4:00pm PH Time; depending on business needs
• Location: Makati | *Work from Home Until Further Notice
• Status: Full time

Estimator

Job Type: Full time

Job Category: N/A

Posted: 3 weeks ago

About The Role:

Client: Australian & New Zealand company that designs custom window furnishings for beautiful spaces

About the role

The Estimator Position works closely with Sales Managers to determine the costs associated with completing the scope of work in a tender. The estimator is responsible for completing quantity take-offs, preparing cost estimates, organising tender quotes, communicating with sub trades to determine the financial needs of completing a project. Reporting directly to the Senior Estimator Team Leader.

Job Description:

Key Responsibilities

Estimating:

• Assess the type of tender, client and closing date of tender to determine prioritization of all tenders.
• Analyse construction drawings, specifications and other documentation to prepare comprehensive cost estimates.
• Demonstrate a thorough understanding of the scope for specific skills assigned.
• Prepare, issue, receive and review supplier and subcontractor proposals and pricing.
• Coordinates with the client on all changes in scope, questions or clarifications regarding the work, during the bidding process.
• Acts as a resource to project management during the start-up phase to clarify any issues regarding what was considered in the estimate including materials and methods of construction.
• Review budget and project profitability status and goals with supervision and project team as required.
• Seeks input on corrective measures to continuously improve the identification and accuracy of cost figures.
• Acts as a resource for project management by providing cost information and developing cost estimates for changes in the work, during different construction phases.
• Other Estimating duties as required.

Administrative Duties

• Create file paths as per the business’s process, including all development information that was utilized in preparation of the estimates.
• Maintain up-to-date and accurate contact information for suppliers, sub-contractors and clients, superseding documents where necessary.
• Other administrative duties as required.
• Follow up issues quotes with customers to try and close sales

Teamwork

• Participate as an integral member of the team, and contribute towards the success of the organization, which may involve the provision of other technical and administrative support, as required.
• Collaborate with any project teams on other special initiatives, as required.

Requirements:

• Intermediate Microsoft Office skills in Excel, Word, Project, Outlook
• Intermediate computer skills
• Comprehensive mathematical skills
• Customer Service
• Writing, editing and proof reading
• Interpersonal skills
• Analytical skills
• Communication skills
• Organisational skills
• Problem solver Abilities
• Demonstrate professionalism
• Service oriented
• Have a sense of urgency to meet deadlines
• Demonstrate initiative
• Multi-task and set priorities effectively
• Accomplish goals in a team environment
• Attention to detail
• Strive for excellence
• Possess a positive “can do” attitude
• Flexible and adaptive to change Working Conditions
• Overtime as required

Provided Training:

• Estimating and Project Management Skills
• Company programs and estimating tools
• Product Supplier Training sessions
• Product Installation
• Further Tender and construction plan analysis

ITSM Coordinator

Job Type: Full time

Job Category: N/A

Posted: 4 weeks ago

About The Role:

About the Role:

• The ITSM Coordinator serves as the critical link between the Service Desk and technical Operations/Development teams. This senior-level functional role analyses ticket trends, manages high-priority escalations, and streamlines the handover process between support and engineering via Zendesk and Jira.

Job Description:

Key Responsibilities:

• Trend Analysis & Reporting: Conduct weekly/monthly analysis of Zendesk ticket data to identify recurring technical issues. Provide actionable insights and recommendations to the Operations team to reduce incident volume.
• Zendesk-Jira Integration Management: Oversee the end-to-end “Dev Handover” process. Ensure all escalations from Zendesk to Jira include necessary reproduction steps, logs, and business impact data.
• Escalation Oversight: Act as the primary point of contact for aged or high-priority tickets. Facilitate communication between front-line agents and back-end engineers to ensure SLAs are met.
• Liaison & Communication: Translate complex technical updates from Development/Ops into clear, customer-facing language for the Service Desk team.
• Continuous Improvement: Maintain the Knowledge Base (KEDB) and update Standard Operating Procedures (SOPs) based on resolved Jira issues to prevent future escalations.

Required Skills & Experience:

• Platform Expertise: Advanced proficiency in Zendesk (Views, Triggers, Automations) and Jira (Issue types, Workflows, Sprint cycles).
• Analytical Mindset: Ability to export data and create reports (Power BI, Excel, or Zendesk Explore) that highlight “Problem” areas vs. “Incident” spikes.
• Technical Literacy: Sufficient understanding of infrastructure/app development to triage issues before they reach the DevOps team.
• Soft Skills: Strong negotiation and conflict-resolution skills to manage competing priorities between Support and Development.

Preferred Qualifications:

• ITIL v4 Foundation certification.
• Experience in a “Shift-Left” environment (moving technical resolution closer to the front line).