Commercial Administration Assistant

Job Type: Full time

Job Category: N/A

Posted: 3 minutes ago

About The Role:

About the role

The Commercial Administration Assistant position provides essential assistance to the Estimating Team, helping to ensure the smooth and efficient preparation of take-offs of tenders and cost estimates. This role supports the Estimating Team Leaders and Lead Estimators by handling key administrative, coordination, and data management tasks throughout the estimating process.

Team, reporting and relationships: This position reports directly to your Managers, Team Leaders. Working closely with Lead Estimators.

Job Description:

Key Responsibilities

• Read construction floor plans and provide accurate take-offs for window furnishings
• Review floor plans and construction documentation to support accurate estimate preparation
• Support the review and organisation of construction drawings, specifications and other documentation to assist estimators in preparing comprehensive cost estimates
• Develop a working understanding of project scope to effectively support the estimating team across assigned tasks
• Assist in preparing, issuing, receiving and collating supplier and subcontractor proposals and pricing for under the guidance of the Team Leaders and Lead Estimators
• Provide administrative and research support to the estimating team for cost information and change estimates across different construction phases
• Other estimating support duties as required by the Team Leaders and Lead Estimators
• Adhoc tasks as requested by the team

Requirements:

• At least two years’ strong experience in administration or office support in window furnishings or directly applicable industry
• Must have experience in working with construction floor plans
• Intermediate Microsoft Office skills in Excel, Word, Project, Outlook
• Intermediate computer skills
• Comprehensive mathematical skills
• The ability to learn quickly, be open to taking instruction, and always want to know more
• Your customer service and phone manner will be professional at all time
• Ability to multitask, prioritise, juggle demands and keep smiling while you do it!
• The ability to quickly develop and maintain working relationships with other team members
• You will be super‐organised, with an impeccable eye for detail and process
• Excellent written and verbal communication skills and a high level of computer proficiency
• Have a sense of urgency to meet deadlines
• Flexible and adaptive to change Working Conditions, overtime as required
• Possess a positive “can do” attitude
• An alignment with the client values and approach to work and people

Work Details:

• Work Schedule: Monday – Friday 6:30AM – 3:30PM
• Work Setup: Onsite in Salcedo Village, Makati City
• Full Time Employment

Custom Operations Coordinator

Job Type: Full time

Job Category: N/A

Posted: 5 minutes ago

About The Role:

Client: Australian & New Zealand company that designs custom window furnishings for beautiful spaces.

About the role

We are looking for a detail-oriented and organised Custom Division Coordinator to join the team and support the full process of custom window furnishing projects. This role will provide hands-on exposure to the entire project lifecycle—from quoting and ordering through to scheduling and service calls.

The successful candidate will work closely with the internal team, suppliers, customers, and installers to ensure projects are quoted accurately, orders are processed efficiently, and jobs are scheduled and completed smoothly. Training will be provided on window furnishings and the company’s systems, including QuoteRite and Tracker.

Job Description:

Key Responsibilities

• Learn and develop knowledge of the company’s custom window furnishing products and processes.
• Learn and effectively use internal systems, including QuoteRite and Tracker.
• Work closely with the team to prepare and process project quotes.
• Prepare accurate order sheets based on approved quotes.
• Place and manage product orders with various suppliers.
• Assist with job scheduling and coordination.
• Liaise with suppliers, customers, and installers to coordinate project requirements and resolve queries.
• Review and verify supplier and installer invoices for accuracy.
• Assist with service calls, follow-ups, and customer requirements.
• Support the team across the full Custom Division, from initial quoting and ordering through to installation coordination and after-sales service.
• Maintain accurate records and ensure information is updated across relevant systems.

Requirements:

• Strong attention to detail and accuracy when handling quotes, orders, and invoices.
• Good organisational and time-management skills, with the ability to manage multiple projects and priorities.
• Strong communication and coordination skills when dealing with customers, suppliers, installers, and internal teams.
• Comfortable learning new products, processes, and computer systems.
• Good numerical and administrative skills, particularly when reviewing quotes, orders, and invoices.
• Ability to work collaboratively as part of a team while also managing tasks independently.
• A proactive and willing-to-learn attitude, particularly in developing knowledge of window furnishings and the Custom Division.
• Previous experience in administration, coordination, customer service, quoting, purchasing, or a similar role would be advantageous but is not essential.

Work Details:

• Work Schedule: Monday – Friday 6:30AM – 3:30PM
• Work Setup: Onsite in Salcedo Village, Makati City
• Full Time Employment

Salesforce Administrator / Developer

Job Type: Contract

Job Category: App Developer

Posted: 4 days ago

About The Role:

About the role

• As the Salesforce Developer you own our Salesforce platform end to end across our Australian and US orgs: design, build, configuration, integration and day-to-day administration.
• You sit within the Data Engineering team and work closely with the Salesforce system owner in the Loyalty business, the Sales and Relationship Management teams, Marketing and Customer Service to turn business needs into reliable, well-tested Salesforce solutions.
• The ideal candidate combines hands-on development skill (Apex, Lightning Web Components, Flow) with strong administration fundamentals, and can explain technical trade-offs to non-technical stakeholders.

Job Description:

Key responsibilities

Development and configuration

• Design and build declarative automation using Flow Builder, and programmatic solutions in Apex, Lightning Web Components and SOQL where Flow is not sufficient.
• Own the lead scoring and automated routing model, built in Flow Builder with formula fields and assignment rules, and evolve it as the business changes.
• Create and maintain custom objects, fields (formula, roll-up summary, lookup), record types, page layouts and Lightning pages across Sales Cloud and Service Cloud, including Email-to-Case and case management.
• Write and maintain Apex unit tests. Follow a version-controlled release process using Salesforce CLI and metadata deploys, our sandbox strategy (partial and AI development sandboxes), UAT sign-off, and production activation of Flows.

Integration and data

• Own the integrations between Salesforce and our wider stack:
• AWS AppFlow from the data lake (Amazon Redshift): keep data flowing reliably into Salesforce, including the matching and triage automation that runs on synced records. Work with the Data team on schema changes and data-quality issues.
• Braze: work with the marketing team to support Braze related integrations.
• AI sales agent: integrate and support our outbound AI agent in Salesforce, including activity logging for calls, SMS and email, escalation and handoff tasks to the sales team, and performance reporting against human teams.
• Aircall: telephony integration, including call and SMS logging, screen pops and click-to-dial.
• Zendesk: ticket visibility and data sync between support and Salesforce.
• Deliver upcoming integrations on the systems roadmap, including Tealium for customer engagement data.
• Build and support further integrations using REST and SOAP APIs, Platform Events and middleware as the business requires.
• Perform data imports, mass updates and data-quality remediation using Data Loader or equivalent tooling.

Administration and support

• Set up, deprovision and train users in both orgs. Maintain profiles, permission sets, roles and sharing rules following least-privilege principles.
• Monitor platform health, security settings, API and storage limits, and upcoming Salesforce release changes.
• Build reports and dashboards for stakeholders, including AI agent and sales performance reporting.
• Run BAU support through the Salesforce Slack channel and the defect logging process. Triage and resolve issues and maintain a log of change requests and their progress.
• Write and maintain user guides, release notes and technical design documentation for AU and US teams.

Stakeholder engagement

• Gather and challenge requirements, recommend best-practice solutions and clearly communicate options, effort and risk.
• Other Salesforce-related tasks as required.

Requirements

• 3 to 5 years’ experience in a Salesforce Developer or Administrator role with substantial hands-on development.
• Salesforce Platform Developer I certification. Salesforce Administrator certification is highly regarded, as is Platform Developer II or an Application Architect credential.
• Demonstrated experience with Apex, Lightning Web Components, Flow Builder, SOQL and the Salesforce security model.
• Experience building Apex integrations with external systems using Named Credentials and REST callouts.
• Experience managing more than one Salesforce org, or a multi-region deployment.
• Familiarity with Salesforce CLI, Git-based version control and a structured sandbox-to-production deployment process.
• Excellent organisational and time-management skills, with the ability to handle multiple requests and projects at once.
• Strong problem-solving skills, attention to detail and the ability to thrive in a fast-paced environment.

Nice to have

• Hands-on experience with Braze, Tealium or a comparable customer data or engagement platform.
• Experience with AWS AppFlow, Redshift or other data warehousing tooling.
• Experience with Aircall, Zendesk or similar telephony and support integrations.
• Experience building or integrating AI agents (Agentforce, Einstein or LLM-based agents via APIs).
• Experience in a fintech, payments or loyalty business.

Work Details

• Shift: Monday to Friday: (6:00am 3:00pm or 7:00am- 4:00pm PH Time) ; depending on business needs
• Location: Makati | *Work from Home Until Further Notice
• Status: Contractual