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Analytics Specialist (GA4, GTM, SQL & Google BigQuery)

Job Type: Full time

Job Category: Analyst

Posted: 3 hours ago

About The Role:

Client: Australia’s leading audio entertainment company, home of LiSTNR, and the Triple M & Hit Networks

About the role

As the client continues to develop its best-in-class audio platform, data is becoming an increasingly valuable asset within the business. As such, the integrity, accuracy, and usability of this data are of the utmost importance.

We are seeking an Analytics Specialist to support the accuracy, consistency, and quality of analytics across our digital platforms. This role combines business analysis, analytics implementation, and quality assurance, working closely with product, engineering, and data teams to maintain reliable tracking and reporting while establishing and upholding strong analytics best practices.

Job Description:

Key Responsibilities

• Document analytics tracking requirements, events, and parameters for web and mobile apps
• Test and validate analytics tracking in development, staging, and production environments
• Use SQL in Google BigQuery to validate event data and support analytics unit testing
• Identify tracking issues, data gaps, and inconsistencies, and escalate them to the relevant teams
• Support analytics implementations in GA4 and Google Tag Manager
• Run regression testing after product or tracking changes to keep tracking consistent across releases and platforms
• Work closely with senior analysts, engineers, and product teams to improve data quality
• Partner with the Data team to ensure the data layer is well-defined, accurate, and aligned with downstream segmentation and reporting needs

Specific Attributes, Skills, Qualifications & Experience

Essentials

• Experience in analytics, digital, product, or technology roles
• Exposure to Google Analytics 4 (GA4) and Google Tag Manager (GTM)
• SQL skills with experience or exposure to querying data in Google BigQuery, particularly for testing and validation
• Strong attention to detail and a methodical approach to testing
• Comfortable working in Agile environments (e.g. Jira, Confluence)
• Good written and verbal communication skills

Nice to have

• Experience with mobile app analytics (e.g. Firebase).
• Exposure to Salesforce, Looker Studio, or other analytics/MarTech tools.
• Understanding of UX/UI principles and digital user journeys.
• Experience working with event‑based analytics or tracking plans.

Company Attributes – genuinely live and breathe these Values:

• We’re Better Together
• People are our Power
• Always Curious
• We Push Doors Open
• Be Genuine

Communication 

• Participate in regular performance and development ‘Upload’ conversations with

your Manager

• Communicate in a respectful, professional, and collaborative manner with

teammates, cross-functional teams, and stakeholders internal and external to client.

OHS/EEO 

• Contribute to a safe and healthy working environment by adhering to OHS & EEO standards and principles
• Maintain professional and ethical behaviour
• Ensure a safe workplace by reporting any hazards or potential dangers via the prescribed incident reporting methods

Skills and Work Ethic

Collaboration – Works well with others, contributes positively in a team environment, communicates clearly, and is open to feedback and learning.

Analytical Thinking – Uses data to identify issues or inconsistencies, breaks problems into smaller parts, and applies logical thinking to reach practical conclusions.

Communication – Communicates clearly in both written and verbal formats, adapting style for technical and non‑technical audiences.

Ownership & Initiative – Takes responsibility for assigned tasks, follows them through to completion, and knows when to ask questions or escalate issues.

Technical Skills – Applies developing technical knowledge to support analytics implementation, testing, and validation, and continues to build skills through hands‑on learning.

Documentation – Produces clear, accurate documentation that supports analysts, developers, and other stakeholders.

Learning & Development – Collaborate closely with senior analysts and engineers to deepen analytics expertise through shared best practices, tools, and data quality processes, while progressively taking on greater ownership and responsibility.

Work Details

• Shift: Monday to Friday: 6:00am- 3:00pm or 7:00am- 4:00pm PH Time; depending on business needs
• Location: Makati | *Work from Home Until Further Notice
• Status: Full time employment

Salesforce Marketing Cloud Developer/ Marketing Automation Specialist

Job Type: Full time

Job Category: N/A

Posted: 1 day ago

About The Role:

Role Overview:

• A Salesforce Marketing Cloud Developer (SFMC)/ Marketing Automation Specialist is responsible for designing, building, and executing marketing automation campaigns leveraging Salesforce Marketing Cloud. They work closely with internal stakeholders, marketing, sales, and Tech teams to translate business requirements into efficient and effective automated marketing programs that drive engagement, leads, and revenue. The ideal candidate has strong technical capabilities within Salesforce Marketing Cloud and a deep understanding of digital marketing best practices

Job Description:

Key Responsibilities:

• Solution Design & Development
  • Develop and implement end-to-end marketing solutions within Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, Cloud Pages, and other SFMC components.
  • Translate marketing and business requirements into technical solutions, ensuring alignment with broader organizational goals and Salesforce best practices.
  • Configure and maintain data extensions, segmentation strategies, and dynamic content, ensuring accurate targeting and personalization.

• Campaign Execution & Automation
  • Build and maintain automated customer journeys using Journey Builder to nurture prospects and customers throughout their lifecycle.
  • Create reusable email templates, landing pages, and forms leveraging HTML, CSS, AMPscript, and personalizing fields where necessary.
  • Implement sophisticated segmentation, preference centres, and triggered sends to maximize engagement and deliver relevant experiences.

• Data Management & Integration
  • Leverage Salesforce Connector or APIs to ensure seamless data flow between Salesforce Marketing Cloud and external systems (e.g., Sales Cloud, Service Cloud, data warehouses).
  • Manage subscriber data, import/export processes, and ensure data integrity.
  • Collaborate with data teams to ensure the correct data model is in place for advanced personalization and analytics.

• Testing & Quality Assurance
  • Monitor campaign performance, identify trends, and recommend strategies for improvement (e.g., subject line testing, send-time optimization, audience segmentation).
  • Use A/B and multivariate testing to refine content, segmentation, and messaging continuously.

Required Skills & Experience:

• Marketing Automation & Campaign Management
  • Solid hands-on experience with Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio, Cloud Pages).
  • Proven track record of building and executing multi-channel marketing campaigns (email, SMS, push notifications, social, etc.).
  • Ability to design data-driven journeys and personalization strategies for various customer lifecycle stages.

• Technical Expertise
  • Strong AMPscript, SQL, HTML, and CSS knowledge for email and landing page development.
  • Familiarity with Salesforce integrations and APIs for data management and process automation
  • Experience with other programming languages like Python and JavaScript

• Collaboration & Communication
  • Excellent communication skills, with the ability to convey complex technical concepts to a non-technical audience.

• Certifications (Preferred)
  • Salesforce certifications, such as Marketing Cloud Email Specialist, Marketing Cloud Developer, and Marketing Cloud Consultant, are highly valued.

Nice to Have (Not Essential):

• Experience with other platforms, such as:
  • Automation: Braze, HubSpot
  • CRM: Salesforce, HubSpot

QA Automation Engineer

Job Type: Full time

Job Category: Engineer

Posted: 2 weeks ago

About The Role:

QA Automation Engineer

About the Role

Our client is seeking a QA Automation Engineer to join their QA team and play a key role in ensuring the quality, stability, and performance of our property management products.
You’ll work across multiple product lines within a large-scale monorepo, covering web, mobile, API, and cloud-native services.

Reporting to the Manager of QA and Compliance, you’ll be embedded alongside development
teams — including both internal engineers and external development partners — to establish testing standards, expand automation coverage, and strengthen quality gates across our delivery pipeline.

Job Description:

Key Responsibilities

• Design, build, and maintain automated test suites using Playwright, following established Page Object Model patterns
• Analyze and identify the root causes of bugs and support issues, driving effective resolution and prevention across teams.
• Write and maintain API tests for GraphQL (federated graph) and Twirp/Protobuf RPC services
• Integrate and maintain automated tests within CI/CD pipelines (GitLab CI, Bazel build system)
• Ensure functional, non-functional, integration, and data requirements are clearly defined, testable, and agreed upon before development begins, and validate that delivered solutions across backend (Go), frontend (React/TypeScript), and mobile (Flutter) layers fully meet those requirements.
• Collaborate with development teams — including external development pods — to define test strategies, review quality of deliverables, and communicate quality risks
• Contribute to backend integration testing for Go services, including database-level tests with PostgreSQL
• Develop and maintain test data management strategies, including API-based test data creation and cleanup
• Provide clear, actionable test reporting through Xray/Jira test management integration
• Leverage AI tools (e.g., Claude, GitHub Copilot) to accelerate test creation and defect analysis
• Participate in review and documentation of testing artifacts produced by external development partners

Requirements (Essential):

• 3+ years in a technical QA automation role
• Strong hands-on experience with Playwright (or similar browser automation tool with willingness to transition)
• Experience writing tests in TypeScript and at least one backend language
• Familiarity with CI/CD pipelines and build systems — bonus for Bazel or similar hermetic build tools
• Experience with API testing — REST, GraphQL, or RPC-based services
• Solid understanding of SQL (PostgreSQL preferred)
• Experience working in Agile/Scrum environments with cross-functional teams
• Strong debugging skills — ability to trace issues across frontend, API, and backend layers
• Strong understanding of AI-driven testing methodologies and practical application of AI tools to improve QA efficiency, coverage, defect detection, and test automation strategy.
• Attention to detail, self-direction, and ability to manage priorities across concurrent workstreams

Preferred / Nice to Have

• Familiarity with GCP services (Pub/Sub, BigQuery, Cloud Run) and testing cloud
  native architectures
• Experience working in a monorepo (Bazel, Nx, Turborepo, or similar)
• Experience with GraphQL federation and codegen tooling
• Familiarity with Postman or similar API testing collections
• Experience with mobile testing (Flutter, BrowserStack, or similar device farms)
• Experience with test management tools (Xray, Zephyr, TestRail)
• Prior experience working alongside or reviewing deliverables from outsourced/offshore development teams

Work Details

• Shift: Monday to Friday: (AU time – 6:00am 3:00pm or 7:00am- 4:00pm PH Time); depending on business needs
• Location: Makati | *Work from Home Until Further Notice
• Status: Full time employment | Contractual