You will work with an Australian client in the Real Estate industry.

Responsibilities:

Endpoint Support and Management:

• Proficient in supporting Windows 10/11 and macOS.
• Familiarity with Microsoft Intune (device onboarding, compliance policies, app
  deployment).
• Experience with Apple Business Manager (ABM) and Automated Device Enrollment
  (ADE) workflows.
• Troubleshooting and patching via NinjaOne RMM or similar tools.

Automation & Scripting:

• Proficient in PowerShell scripting.
• Create automation workflows to reduce manual tasks (e.g., onboarding, patching,
  reporting).
• Familiarity with automation platforms (e.g., Power Automate or Intune scripts) is a
  plus.

Microsoft 365 Administration:

• Managing user lifecycle: onboarding, offboarding, license assignment.
• Configuring Teams/SharePoint access, resource accounts, and mail flow rules.
• Administering Exchange Online, shared mailboxes, and distribution groups.

Operational IT Tasks:

• Certificate renewals (tracking expiries, coordinating with Sectigo/GoDaddy/etc.).
• Supporting Cloudflare WARP, DNS, and device tunnels (basic troubleshooting).
• Network basics: DHCP/IP troubleshooting, basic switch configuration support,
  Wi-Fi printer setup.
• Coordinating with vendors (UCIT, Acronis, Proofpoint, etc.) to resolve tickets and
  issues.

Soft Skills & Traits

• Proactive problem-solver with a drive to reduce manual labour through automation.
• Self-starter who can own tasks and escalate appropriately.
• Customer service mindset – friendly, efficient, and accountable.
• Comfortable working with documentation (Notion, SharePoint, etc.).
• Able to follow SOPs but flag when things feel “off”.
• Weekly reporting to InfoSec or IT Lead on completed tasks and issue.