Senior Business Analyst

About the Role:

The Senior Business Analyst is responsible for providing expert-level insight and analysis on our products and services. You will advise our company on how we might improve our products and services by identifying new opportunities and applying the best practices of our industry.  You will work closely with the global Product team and customers to gather & detail requirements, craft User Stories and work hand in hand with the team to deliver working software.  Additionally, you will provide support to the other areas of the business for product demonstrations.

Key Responsibilities:

• Gathering requirements by managing relationships with stakeholders and facilitating those conversations.
• Providing guidance on what to build and when to release as much value as possible as early as possible.
• Helping the team to plan and improve their ways of working through retrospectives.
• Ensuring the work done by the team aligns with the wider business strategy.
• Develop processes and procedures to ensure business solutions meet strategic goals
• Ensure business processes are running in accordance with Agile methodologies
• Consult with key stakeholders to determine business objectives and success factors
• Collaborate with team members to collect, analyze, and evaluate information from multiple sources
• Present findings and recommendations to stakeholders
• Write and document business requirements, functional requirements, design specifications and User Stories
• Work with information technology professionals to develop a solution that meets business requirements
• Continuously improve existing business processes and strive to develop new ones to improve efficiency

Requirements:

• 7+ Years of enterprise IT experience, with at least 2 years’ experience in a business environment, coupled with tertiary level qualifications in Business, Science, Engineering or Economics.
• Ability to use Excel, SQL and other tools a bonus
• Excellent planning, resource management and time management skills
• Excellent communication skills to be able to discuss issues with software engineers and all levels of management.
• To collaborate/communicate with both technical and business stakeholders
• Strong analytical skills and attention to detail.
• Strong knowledge of technology and how it can be used to solve business problems
• To show a commitment to ongoing professional development through self-learning, professional training
• Provide in-house learning to help uplift engineers as well as recommendations for online learning.

Key Performance Indicators:

• Experience with gathering requirements by managing relationships with stakeholders and facilitating those conversations.
• Capability in providing guidance on what to build when to release as much value as possible as early as possible.
• Strong technical analytical skills demonstrated by experience with programming or scripting languages that support our solutions.
• Can ensure the work done by the team aligns with the wider business strategy.
• Applied experience in helping the team to plan and improve their ways of working through retrospectives.
• To collaborate with a variety of people in our company to make sure our software works for our customers.

Work Details:

• Shift: Monday to Friday: 6:00am- 3:00pm or 7:00am- 4:00pm PH Time; depending on business needs
• Location: Makati | *Work from Home Until Further Notice
• Status: Full time employment